Frequently Asked Questions
Everything you need to know about shopping with Stitch Love Studio.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return window for all unused and unwashed items in their original packaging. Please contact our support team to initiate a return authorization.
How can I track my order?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Currently, Stitch Love Studio ships to the United States and Canada. We are working on expanding our logistics to include international destinations in the near future.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I care for my Stitch Love Studio products?
To ensure longevity, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat. Specific care instructions are also located on the inner tag of each item.